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In the ever-evolving beauty and skincare industry, technological innovations are driving new ways to deliver personalized and precise solutions. EveLab Insight is leading the charge with two newly launched breakthrough features that are set to redefine how we approach skin analysis and care: the Image Enhancement technology and Neckline Capability. These advancements not only improve the accuracy of skincare analysis but also create deeper, more meaningful customer engagement, transforming both professional and consumer skincare routines.

Revolutionizing Skin Analysis: The Image Enhancement Feature – DermSight

The new Image Enhancement feature – DermSignt is a cutting-edge innovation designed to elevate the quality of skin imagery captured during analysis. Utilizing advanced AI technology, this feature refines skin textures and produces detailed images that provide an in-depth view of the skin’s condition. This level of precision allows for better identification of concerns like pigmentation, fine lines, wrinkles, and other skin issues that may otherwise go unnoticed.

By employing machine learning algorithms, DermSignt ensures consistent and reliable results, giving both skincare professionals and consumers a more accurate picture of their skin’s health. Whether used in clinical settings or as part of customer-facing solutions, this feature transforms the way skincare assessments are conducted.

The implications of improved image quality extend far beyond technical accuracy. Enhanced images offer clearer communication between skincare professionals and their clients, leading to more personalized recommendations and a higher level of trust in the treatments being offered. Furthermore, this technology enhances marketing and customer engagement by allowing brands to present visually compelling, detailed images that resonate with consumers.

User feedback has been overwhelmingly positive, with many citing an increase in confidence in their skincare treatments after viewing the enhanced images. Case studies from businesses utilizing this technology have demonstrated its effectiveness in boosting product presentation and increasing customer conversions during consultations.

Addressing a Common Skincare Concern: The Neckline Capability

As skincare technology evolves, there is an increasing recognition of the need to treat areas beyond the face. The Neckline Capability is a groundbreaking feature that focuses on analyzing the often-neglected skin of the neck. With the same high-precision techniques used in facial skin analysis, this feature captures detailed imagery of the neckline to assess skin issues such as sagging, fine lines, and uneven skin tone.

The neckline is particularly susceptible to signs of aging and damage, yet it is often left out of regular skincare routines. Recognizing this gap, EveLab Insight developed this feature to offer a comprehensive approach to skincare. By including the neckline in skin assessments, users can address concerns in this delicate area with greater accuracy and care.

The benefits of the Neckline Capability extend to both consumers and skincare professionals. For users, it provides a more complete picture of their skin health, leading to better-targeted treatments. For professionals, it enhances the level of care they can offer, enabling them to provide holistic skincare solutions that consider both the face and neck.This feature is seamlessly integrated into existing skincare routines, allowing users to easily incorporate neck care into their daily regimen.

DermSight and Neckline Capability are more than just new tools – they are part of a larger movement to transform the skincare industry. By offering advanced, personalized solutions that address a wider range of concerns, these features are shaping the future of how we care for our skin.

Whether you’re a skincare professional seeking to elevate your services or a beauty enthusiast looking for the latest innovations, these tools offer unmatched precision and effectiveness. Explore these features today and take the next step in your skincare journey.

To learn more, visit our website, follow us on LinkedIn, or connect with us on Instagram.

Driving Cosmetics & Personal Care Growth with AI Product Development and Market Intelligence

Artificial intelligence (AI) is becoming a rapidly ubiquitous tech transforming the world as we know it. Across nearly all industries – including cosmetics and personal care – businesses harness AI to enhance their agility and capabilities and drive success. Already we’re seeing a boost in innovation, particularly in regards to personalization, with AI-powered tailored product recommendations drawn from online quizzes and even facial scans; consumers are getting increasingly curated experiences. 

However, there are many other challenges beyond driving innovation that cosmetics and personal care companies are facing when it comes to product development. The biggest? Speed and accuracy. 

Developing products requires an immense amount of data that can quickly become unmanageable, causing bottlenecks. This only worsens the pressure of the industry’s frenetic pace that is already an uphill battle for companies to contend with, all whilst keeping consumers’ health and safety as priority number one. 

Streamlining the go-to-market process with AI product development is vital for brands, retailers and manufacturers to successfully keep pace whilst navigating high levels of complexity and stringent compliance standards. Now, let’s first explore some of the key challenges cosmetics and personal care companies are navigating. 

Keeping up with consumer demands and trend forecasting with AI product development

Staying on trend or in-tune with consumer beauty trends means fast turn-around time for new launches of a variety of products across different markets. This requires incredible efficiency and infallible accuracy to launch the right products for the right markets at the perfect time. Despite the rise of increasingly international cosmetics trends thanks to the popularity of social media platforms like TikTok, Instagram, and YouTube, these same platforms have also given way to microtrends that squeeze product development timelines to a breaking point and can also be highly unpredictable. 

But it’s not just new products that consumers want. From calls for reduced packaging and more plant-conscious materials to rejecting animal testing, consumer mindset shifts towards sustainable and ethical beauty are forcing cosmetics and personal care companies to not only assess what they make but how they make it and make positive changes to meet demands fast. 

Managing overwhelming amounts of data

Developing products means a lot of data management across all teams. Formulation teams trawl through hefty ingredient libraries and back catalogs filled with reams of past product formulations while quality testing and compliance teams navigate regulatory documents, test results, and ingredient blacklists that vary by market. Having these huge data sets is, of course, essential, but processing and analyzing them as a manual task – especially without an existing technology foundation, meaning potentially thousands of spreadsheets and disparate documents – means countless hours of wasted time. 

Formula optimization is often a lengthy process with numerous versions and iterations, so formulation teams are faced with the dilemma of either spending long periods of time hunting through past records to find what they need or just starting from scratch and duplicating work, creating repeat formulas over and over. 

For compliance teams, not only is the bottleneck of searching for information wasting valuable time, but there is also a higher risk of causing an error, which potentially puts consumer safety at risk, leading to wider and possible detrimental implications. For product management and merchandising teams, working with mountains of sales and market data impedes their ability to make fast and smart product go-to-market related decisions, such as conducting beauty price comparison and ensuring competitive pricing. 

Upholding rigorous compliance and testing standards against the clock

Consumer safety is critical to cosmetics and personal care, which means lengthy testing times that can require multiple iterations. Quality control and compliance teams are therefore constantly under pressure to maximize their efficiency without impacting the rigorous standards required. 

Blending AI into your tech foundation

AI is a powerful tool that streamlines product development to maximize efficiency. Capable of processing and analyzing huge swathes of data faster than multiple people could at once, AI can potentially free up vital time spent on manual tasks so teams can focus on making quicker and more accurate data-driven decisions.  

Artificial intelligence (AI) is reshaping the cosmetics and personal care industry in the UK, projected to reach a market value of $16.78 billion in 2024, growing at an annual rate of 2.06%. As British consumers increasingly demand personalized and sustainable products, AI technology is helping brands to innovate and streamline product development to keep up with evolving trends. By leveraging AI for trend forecasting and identifying consumer insights, brands can stay ahead of emerging trends and maintain their competitive edge.

Choosing the right AI may feel like a challenge. Product Lifecycle Management (PLM) platforms like Centric PLM™ combine powerful market intelligence software built on a market-driven approach with AI options tailored specifically for cosmetic and personal care brands, manufacturers, and retailers. This creates a truly transformational foundation that empowers cosmetics and personal care companies with competitive intelligence, allowing companies to seamlessly manage the overall product lifecycle from initial concept and formula development to packaging, quality, supplier collaboration, labeling, production, SKU rationalization, and beyond. 

Explore how to streamline your cosmetic product development and merchandising strategies with AI-powered solutions.

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Centric Software® provides an innovative product concept-to-launch platform to plan, design, develop, source and sell products such as cosmetics and personal care, apparel, and consumer products to achieve strategic and operational digital transformation goals. More than 18,000+ iconic brands — such as Alumier MD, Cosmoproject, KIKO Milano, LVMH Perfumes & Cosmetics, MECCA, Kemon Spa, NHCO Laboratories, Pettenon Cosmetics, Robertet and Sephora — were brought to market by Centric Software solutions to speed time to market, improve margins, increase SKU’s, enable growth, improve compliance and more.

How GXO’s White Glove Service Elevates Your Brand Experience

In today’s competitive business landscape, white-glove service is a pivotal strategy for brands to distinguish themselves and elevate the customer experience. It provides customers with a personalized and luxurious experience, ensuring they feel exceptionally well taken care of, and fostering enhanced customer satisfaction and loyalty.

Read on to explore the key benefits of white glove services for both customers and retailers and gain an understanding of how leading third-party logistics providers (3PLs) are redefining luxury logistics through white glove service offerings.

What is white glove service?

White glove service is a premium fulfillment offering, often provided by 3PL partners where the level of attention to detail, care, and customer satisfaction is akin to handling delicate and valuable items, often practiced with white gloves to ensure a pristine environment. This type of service goes above and beyond standard offerings, providing customers with a personalized and luxurious experience.

In the context of various industries, white-glove services may encompass different aspects, such as meticulous packaging and delivery of products, personalized customer support, and tailored solutions to meet specific needs. The aim is to ensure that the customer feels exceptionally well taken care of and that their experience is seamless and of the highest quality.

The benefits of white glove service

Enhanced customer satisfaction

White glove service significantly enhances customer satisfaction by providing a personalized and attentive experience. Customers feel valued and appreciated, which can lead to increased loyalty and positive word-of-mouth referrals.

Differentiation and brand image

Offering white glove services sets a brand apart from its competitors. It conveys a message of excellence, attention to detail, and a commitment to providing the best possible experience for customers. This can elevate the brand’s image and attract discerning customers who seek premium service.

Reduced returns and exchanges

By ensuring that products are packaged and delivered properly and with the utmost care, brands can minimize the likelihood of returns and exchanges due to damaged product or disappointed customers. This is especially valuable for businesses dealing with complex or high-value products.

Competitive advantage

In industries where standard services are the norm, providing white glove services gives a brand a competitive edge. It becomes a unique selling point that can sway customers to choose one brand over another.

When should your brand offer white glove services?

High-value or complex products

Brands offering high-value luxury items such as jewelry, engraved and personalized items, and high-end beauty products of a more fragile nature, can benefit from providing white glove service options. These items have certain packaging requirements, and the unboxing experience is also something customers are excited about. White-glove services reflect the value of the products.

Premium subscriptions or memberships

For businesses with premium subscription services or membership programs, offering white glove services as part of the package can justify the premium pricing, and enhance the overall value for customers.

Special occasions or events

During special occasions or events, such as product launches, exclusive sales, or as a membership perk, offering white glove services can leave a lasting impression and reinforce the brand’s commitment to exceptional service.

GXO white glove service offerings

At GXO, our facilities are designed with luxury in mind. We offer a personalized white glove packaging service that ensures uniformity from one order to the next, with no detail overlooked. We also support any specific requirements that a brand’s luxury products may have, including high-tech security, small item storage, and inventory control. By combining our logistics expertise and the latest technology we can help luxury brands optimize their supply chains, creating efficiencies to speed up fulfillment times, while also reducing costs and offering the flexibility to scale up and down as inventory demands change.

Our solutions are designed with high-end standards to ensure a consistent representation of the brand in question and an unparalleled customer service experience. We always strive to exceed the expectations of iconic luxury brands’ customers and deliver the luxury experience from beginning to end.

White glove services are an invaluable asset for any brand looking to elevate the customer experience and set itself apart in a competitive market. By offering meticulous attention to customer needs and ensuring that their experience is nothing short of exceptional, brands can cultivate loyalty, enhance their brand image and drive customer satisfaction to new heights.

To learn more about GXO’s beauty fulfillment solutions, visit our website.

The Divergent Tech-Force Trend

In the ever-evolving beauty industry, staying ahead of the curve is crucial for brands striving to innovate and connect with consumers. At the forefront of this innovation is Lubrizol’s internal initiative, Foresee Lab^TM. This program is dedicated to identifying emerging trends within the Home and Beauty sectors and developing products that will help manufacturers meet them.

As we look ahead to 2025 and 2026, we’ve noticed some exciting trends shaping the beauty industry, and one of the most intriguing is what we’re calling the Divergent Tech-Force Trend.

This trend highlights how new technologies are sparking innovation in beauty by focusing on how products work, offering clearer information about ingredients, and making advanced devices more accessible to everyone. As the beauty industry becomes more tech-savvy and scientifically informed, we can expect fresh conversations and opportunities that will completely transform our approach to beauty and engage consumers in new ways.

Barrier Locking Tech: The Rise of Second-Skin Formats

As medicalization continues to influence beauty trends, second-skin formats that lock in moisture and create protective shields are gaining traction. Social media conversations highlight key terms like “lock,” “moisture,” and “antipollution,” with “lock” experiencing a remarkable 264% growth in patent discussions over the past year.

Today’s consumers aren’t just looking for products that make them look good—they want products that truly protect and support their skin health. This means we can expect to see cutting-edge technologies that go beyond traditional methods of strengthening the skin’s barrier. These innovations will offer breathable, invisible textures that effectively shield the skin from external damage.

Cosmetic Upskilling: Evolution of Ingredient Approaches

Cosmetic science is a hot topic in social media, and it’s expected to keep growing. The hashtag #CosmeticScience has amassed over 22 million views on TikTok, thanks the presence of chemists, scientists, biologists, and dermatologists in the growing online ingredients conversation.

Scientific profiles on social media are becoming crucial in educating the public on the benefits and safety of various ingredients, including synthetics. These profiles leverage their expertise to demystify complex concepts and highlight how biotech and green chemistry can offer high performance without adverse environmental impacts.

Lubrizol Response: Innovative Solutions for a New Era

As these trends continue to evolve, they promise to redefine the beauty landscape, offering consumers innovative products and deeper insights into the science behind their skincare routines. At Lubrizol, we are already at the forefront of both trends, having developed a wide range of products that will deliver the benefits today’s consumer’s demand.

We offer several rheology modifiers and polymers that fit the concept of “Barrier Locking.” These include Fixate™ styling polymers, Sensomer™ Tara polymer, and Kelco-Care™ diutan gum–  all of which have claims around film forming for hair condition has well as skin barrier recovery test.

On the active ingredient front, Xpozuki™ biotech ingredient is proven to protect against damage induced by environmental aggressors in the skin, scalp and hair.

Using sustainable technologies to source high-performing ingredients is key in cosmetic upskilling. The new Carbopol® Fusion S-20 polymer serves as a biodegradable alternative to traditional rheology modifiers in rinse-off products. It offers similar benefits in suspension, clarity, and viscosity as Acrylates Copolymer while adhering to all 12 principles of green chemistry. Additionally, the Argireline ® Amplified peptide is a naturally derived ingredient that also utilizes green chemistry and boasts impressive anti-aging benefits.